Welcome to RADIANCEFIELD. We want you to feel secure in every purchase you make with us, which is why we offer a comprehensive Money Back Guarantee for our valued customers. This policy outlines the terms and conditions for refunds at RADIANCEFIELD.
Eligibility for Refund
To qualify for a refund, the product must be returned in its original condition as received from RADIANCEFIELD. Returns that show signs of wear, alterations, or damages due to misuse are not eligible. Please ensure to include all original packaging and tags.
Refund Process
If you are not satisfied with your purchase, simply contact RADIANCEFIELD customer service within 30 days of receiving your order. Our team will guide you through the return process. Once we receive and inspect the returned product, a refund will be processed to your original method of payment.
Non-Refundable Items
Please note that certain items such as gift cards, sale items, and personal care goods are exempt from being returned. For a detailed list of non-refundable items, please contact RADIANCEFIELD customer support.
Refund Timeline
At RADIANCEFIELD, we aim to process refunds promptly. Once your return is received and approved, we will initiate the refund process. Please allow up to 7-10 business days for the refund to appear on your account statement.
Contact Information
Should you have any questions or require further assistance with our Money Back Guarantee policy, please feel free to reach out to the RADIANCEFIELD support team at [email protected] or call us at +65 1234 5678.
Modifications
RADIANCEFIELD reserves the right to amend this policy at any time without prior notice. Changes will be posted on our website, and it is your responsibility to review them periodically.
Final Note
Your satisfaction is our priority at RADIANCEFIELD. We trust this policy will help assure you of our commitment to providing quality service and support. Thank you for choosing RADIANCEFIELD.